Refund and Returns Policy

Physical Product Returns

Return of physical product/item(s) are allowed only due to manufacturing defect. Please contact us to discuss the issue before requesting a refund or return of item(s).

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned:

• Perishable goods such as food, flowers, newspapers, or magazines.
• Intimate or sanitary goods.
• Hazardous materials or flammable liquids/gases.
• Gift cards.
• Downloadable software products.
• Some health and personal care items.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refund Processing

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within the following timelines:

• Domestic Transactions (India): 5 to 7 Business days.
• International Transactions (Outside India): 10 to 12 Business days.

Late or Missing Refunds

If you haven’t received a refund yet:

1. First, check your bank account again.
2. Contact your credit card company; it may take some time before your refund is officially posted.
3. Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Sale Items & Exchanges

Sale Items: Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges: We only replace items if they have a manufacturing defect. If you need to exchange it for the same item, email us at [email protected] for instructions and the return address.

Shipping Returns

To return your product, you should mail your product to the address provided in our email communication.

• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• The time it takes for your exchanged product to reach you may vary depending on your location.
• If you are returning expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.